7 Quick Methods to Fix QuickBooks Server Busy Error

QuickBooks accounting software rolls in various features that help the users to work in a collective environment to reduce the time and resources spent in managing the books. But if there are too many programs running in the background, the QuickBooks accounting software might end up with technical glitches. In recent times, many QuickBooks users have reported the QuickBooks server busy error, which comes up with a pop-up message on the screen. In today’s post, we are going to discuss the ways in which this error can be easily tackled. However, if you need any technical assistance or for any sort of expert guidance, feel free to call us at our toll-free number. Our experts and certified QuickBooks professionals will be there to assist you in a single call. 

What is QuickBooks Error: Server Busy?

Before you dig in deep and explore the causes and fixes to the QuickBooks error: server busy, we recommend you to first find out what QuickBooks error server busy is? The server busy message might appear in case QuickBooks is unable to complete the data exchange process. In multi-user mode, if the user gets a server busy error in QuickBooks, it indicates that the company file is in use by another user. Server busy error occurs when the system is unable to communicate with the application server. It comes up with an error message stating “This action cannot be completed because the other program is busy. Choose ‘switch to’ to activate the busy program and correct the problem.” This error message might restrict the workflow and create a further mess. 

Causes of QuickBooks Error: Server Busy 

There can be a couple of triggers to QuickBooks error: server busy. We have jotted down some of the most common triggers, let us check them out:

• The user might encounter this error when another program that QuickBooks is trying to work with is waiting for a response from the user 
• Also, similar error could be seen when the windows update is running in the background 
• In case the QuickBooks desktop is unable to shut down properly, the user might end up in server busy error 
• Any conflict with Intuit ProSeries or profile might also cause this issue 
• If the network is not having sufficient resources to run the QuickBooks software, the user might stumble upon such an error 
• Intuit Pro-Series or Profile can also create conflict 
• QuickBooks update manager or other programs having conflict with each other 

Methods to Fix The Error 

Now that we know the causes and various other facts about the server busy error, it is the right time to find out the solutions to this error. So, let us explore each of the methods one by one:

Method 1: Closing all Open Programs 

• In this method, the user needs to close all the open programs and ensure that there is no dialog box open in that program, as it could lead to a server busy error 
• Also, programs like Norton, Google desktop, Windows defender, vista security, or pivot software control can end up in this error, if opened in the background. 
• The user is also required to configure the firewall and antivirus  
• Also, make sure to close Google desktop, Windows defender, Vista security, and pivot software control 
• Make sure to temporarily disable spy sweeper, or run it in gamer more while using QuickBooks 
• It should be noted that if the user is making use of selective startup in windows, then stop IntuitFCS

Method 2: Check Windows Update 

Another method is to look for any windows updates and install if needed. Installing a windows update can resolve the issue up to a great extent. 

Method 3: Use Quick Fix My Program 

The user is required to use the quick fix my program, as it will shut down any open background processes that QuickBooks might be using. It will run a quick repair on the program. The steps to be performed are as follows: 

• First of all, download and install the QuickBooks tool hub
  • The user is first required to close QuickBooks 
  • And download the QuickBooks tool hub file and also save the file somewhere the user can easily spot it 
  • And then open the file downloaded earlier 
  • The user is also required to follow the onscreen steps to install and agree to the terms and conditions 
  • After the installation completes, make sure to double-click the icon on the Windows desktop to open the tool hub 
• Run Quick fix my program
  • The user is now required to select program problems in the QuickBooks tools hub 
  • And then choose the Quick fix my program 
  • The last step is to open the QuickBooks desktop and the company file 

Method 4: Closing all QuickBooks Components

 

• The user is first required to close the data file and then exit the QuickBooks desktop 
• After that, right-click the Windows taskbar and also select the task manager 
• The next step is to click on the processes tab 
• And also, end any of the QB-related processes 
• The last step is to open the QuickBooks desktop and also open the data file 

Read Also: How to Resolve QuickBooks Error Code 12002?

Method 5: Turning off QuickBooks Automatic Update 

In case the QuickBooks update or other program is running in the background, the user is supposed to turn it off. For turning off QuickBooks automatic update, the below steps can be followed:

• The very first step is to press ctrl+ alt+ delete 
• And then, choose the task manager and startup tab 
• The next step is to select the QuickBooks automatic update and then select disable 
• Now, turn off the shared updates in the QuickBooks desktop
  • For this, you need to visit the help menu and select the update QuickBooks tab 
  • And then choose the options tab 
  • Now, select no for the share download option 
  • And lastly, select close 

Method 6: Clean Installation of QuickBooks 

The user is supposed to completely uninstall QuickBooks, or in the case of Intuit ProSeries installed on the system, the user needs to rename it. This can be done as follows: 

• The user is recommended to ensure that the clean installation is right for the person 
• And then gather the information and backup of the data
• Now, uninstall QuickBooks desktop 
• And also, download the QuickBooks tool hub 
• Run the QuickBooks clean install tool 
• And finally, reinstall the QuickBooks desktop 

In case the Intuit Pro series is installed on the system

• The user is supposed to check the windows task manager for qbpsevntXXr.exe. XX here is the year of the executable 
• And then, open windows explorer 
• Also, locate and open Intuit Pro-Series folder for that year. It can be C:\ProWinXX
• Now, the user needs to open the 32-bit folder 
• And then locate the qbpsevntXXr.exe and also right-click and opt for rename 
• The user is supposed to add .old to the end of the file name 
• And then close windows explorer 

Method 7: Run Reboot.bat 

The user can run the reboot.bat file, by carrying out the below steps: 

• Firstly, close QuickBooks 
• And then right-click the QuickBooks desktop icon. Also, select the properties ta and then to select the open file location option 
• The next step is to select the shortcuts option from the properties menu and then right-click the reboot.bat file. Also, select run as administrator 
• The user will then see a command window with rapidly scrolling names. The user should avoid manually closing the window, as the window will close automatically when the reboot. Bat file utility gets complete 

Method 8: Manual Steps 

In case the above methods failed to work in your favor, then make sure that you carry out the steps below: 

• The user can move to the safe mode from windows, with networking, and then open QuickBooks. And then reboot the windows in normal mode. This would probably resolve the error up to a great extent 
• The user can also run QuickBooks desktop and carry out necessary actions in windows selective startup, followed by windows safe mode 
• Also, the user can reboot the system and then reconnect it to all the mapped drives. 
• The user can also opt for an alternate method by identifying if the backup or mirroring software is running on the network server. If yes, then it might actively be scanning the hard drive and also be blocking access to the QuickBooks files. The user will have to disable the software and check if the issue continues 
• If the user is having any security software installed on the system, then this might be scanning new or updates files in the background, and hence locking the template file. The user will have to disable the security software or ad .doc files to the exception lost

Conclusion! 

We end this post over here, with the hope that the information shared in above might work in resolving the QuickBooks error: server busy. However, if you are still facing the same issue or in case the error continues to trouble you, then make sure to consult a professional with renowned experience. You can also give us a call at our toll-free number. Our experts and certified QuickBooks professionals work round the clock to provide the best possible assistance to all QuickBooks users. Thus, do not hesitate in calling us anytime, our QuickBooks support team will be happy to help you.