How to Resolve QuickBooks Error Code 12002?

Searching for the procedure to successfully get rid of QuickBooks error code 12002? The search ends right here. This article will talk about the information associated with QuickBooks error code 12002. And also, as the steps that are to be performed to fix such an error. QuickBooks error code 12002 is often seen when QuickBooks fails to use the internet connections for the PC. The user can end up in such an error when the software is unable to use the internet connection. Or if the software tried to update itself. This particular error is often seen with an error message that states “A network timeout that is preventing QuickBooks from accessing the server”. To know more about QuickBooks error code 12002 and the solutions to be performed related to the same, make sure to read this article till the end. Or the user can also contact our QuickBooks support professionals for any sort of technical assistance.

What Causes QuickBooks Error Code 12002?

This Error can be Seen Due to The Following Reasons:

• The very first reason can be if QuickBooks is unable to access the server due to a network timeout 
• Another reason can be if internet explorer isn’t set as the default browser 
• The user can also face such an error if incorrect SSL settings are present 
• Also, if the internet security or firewall settings are disrupting the connection 
• A poor internet connection can also lead to such an error

Solutions to Fix the QuickBooks Error Code 12002

The user can try to perform the below steps to fix the QuickBooks error code 12002:

Method 1: Update QuickBooks 

• The very first step is to get help and choose an internet connection setup 
• Once done with that, the user should make use of the internet connection settings of my system to establish a connection when the application accesses the internet 
• The next step is to click on the next tab 
• The user should then update QuickBooks again
  • This can be done by selecting the file tab 
  • And also go for the update tab 
  • The user should select the update now tab for QuickBooks 2006 and earlier versions 
  • The user will then have to choose a file and update the tab 
  • Also, opt for the update now tab for 2008 and later

Method 2: Setting up an Internet Connection

• At first, the user should open QuickBooks and also move to help 
• The user should then check the internet connection set up 
• The next step is to click on the internet connection set up
• Once done with that, the user should click on next and also done 
• At last, the user should update the application and also check if the error is resolved or not

Method 3: Verify the Internet Explorer Settings

• The user should start by closing QuickBooks and opening the internet explorer 
• Once done with that, the user should choose tools and also select the internet option 
• The next step is to select the security setting and also make sure that the security setting is set to medium-high 
• The user should then click on the globe icon and also choose the content tab 
• Make sure that the content advisor tab is enabled 
• And then, click on the connection tab
  • The user should select never a dial connection 
  • Also, ensure that you choose the right ISP and then hit the ok tab 
  • Select the LAN setting option 
  • The user should check if the automatically detect settings checkbox is enabled 
  • Also, check if the use proxy server is disabled 
  • If you see port 80, then uncheck it 
  • And hit the ok tab 
• Select the Advanced tab
  • Also, click on restore advanced setting 
  • And look for USE TLS 1.0, USE TLS 1.1, and TLS 1.2 options 
  • Ensure that the TLS 1.0 is checked 
• Close the internet option and also click on the ok tab 
• The next step is to shut down internet explorer and reboot the system 
• The user should lastly open QuickBooks and update it

Method 4: Reset Update Settings in the Internet Options

• At first, the user should click on the update now tab 
• Also, select the reset update checkbox
• Once done with that, the user should ap on getting updates and if the updates fail, then the user should perform the steps below:
  • Click on the advanced setting tab 
  • Also, find the USE TLS 1.0, USE TLS 1.1, and TLS 1.2 
  • Ensure that 1.0 is checked

By the end of this article, we expect that the information shared above might be of some help in fixing QuickBooks error code 12002. However, if the user is unable to fix the issue even after performing the steps above, then in that case contacting our QuickBooks support team using our helpline number would work.