Stumbled upon QuickBooks data error code 6123, 0 and can’t come up with the best-suited solution? Well, need not to worry anymore. Such an error is seen when the user tries to restore QuickBooks company files from a backup hard disk or when the user opens a company file from multi-network server. The error message may say “We’re sorry, but QuickBooks can’t open the company file“. Or else, give us a call at +1-800-615-2347, and let our team professionals ensure to provide you with immediate tech assistance.
Solutions to Resolve QuickBooks Data Error Code 6123, 0
Solution 1: If an Error is Seen When Opening, Upgrading, or Restoring the Company File
The user should endure opening the company file from QuickBooks and not from windows explorer. In case the user opens the file from windows explorer, then you might get such an error. Below are the steps to be followed herein:
Step 1: Downloading and Installing QuickBooks Tool Hub
The tool hub helps in fixing common issues. The user will have to close QuickBooks to use the tool hub.
- At first, the user needs to close QuickBooks
- And further, download the most recent version of the tool hub. The user should also save the file where it can be accessed easily
- Also, note that if you have installed the tool hub before, then the user can find out which version is there. And then choose the home tab and the version will be on the bottom
- The next step is to open the file that was downloaded
- Also, agree to the terms and conditions by following the onscreen instructions
- For users to open the tool hub, they should double-click the icon on the Windows desktop once the installation is complete
- It should be noted that, if the user isn’t able to spot the icon, then it is suggested to do a search in Windows for the QuickBooks tool hub and select the program
Step 2: Run Quick Fix My Program
- During this process, the user needs to select the QuickBooks tool hub and select program problems
- And also, select Quick Fix My Program. This might take around a minute to run
- In case the user is having multiple versions of QuickBooks installed, then this might take some time
- The user should wait till the progress bar is complete
- When the Quickfix My program is finished, the user should open QuickBooks and also verify that the issue is resolved
Read also: Resolve QuickBooks Error Code 12002
Step 3: Running QuickBooks File Doctor Tool
In case the quick fix my program didn’t work that well, then we would recommend to go for the QuickBooks file doctor tool. The steps to be followed here are as follows:
- In the QuickBooks tool hub, the user should first select the company files issues tab
- Further, select Run QuickBooks file doctor
- The user should now select the company file from the drop-down when the QuickBooks file doctor opens. In case the user didn’t see it, then selecting browse to search the system for the file is suggested
- The file will have .qbw file extension
- Also, choose to Check the file and hit the Continue tab
- And also, enter the QuickBooks admin password and then choose the Continue tab
- The file doctor tool will start fixing the file and this might take some time
- After the repair is complete, the user should select the company file from the list and open QuickBooks
In case the user is able to open the file without any issues, then the issue is resolved. Also, the user should take a backup of the company file. In case the error continues, the user should reach out to some professional immediately.
Situation 2: If You See the Issue When Restoring the Company File
If this scenario occurs, the user should restore the company file directly from the hard drive. In case the user is restoring the company file from the backup, then the below steps should be followed:
- In case the file resides on the network or external storage device, then moving the backup file to the local hard drive is suggested
- The user shouldn’t open them from an online storage folder or a removable drive
- The user should also follow the steps to restore the company file from a backup
Situation 3: Facing the Issue When Restoring the Backup on a New System
In this particular situation, the user is recommended to create a portable file. And use the same file for restoring the company file. The steps to be followed are as follows:
- The user should first open QuickBooks desktop on the same system that was used to create the backup company file
- And then, open the original company file as usual
- The next step is to create a portable copy of the company file
- And also, open the software on the new system
- The user should now restore the company file using the portable copy instead of backup
- And the error would be resolved by now
Final Words
With this, we come to the end of this article, where we hope that the information shared above might be of some help in dealing with QuickBooks data error code 6123. However, if for some reason the error continued, it is highly suggested to get along with our error support team and let them handle the situation for you.
